Floor Care Answers

About this reference

Who publishes this, and what they sell

This reference is compiled and published by a materials-only flooring retailer in the United States. It sells the category it writes about here. That is a conflict of interest, it is stated at the foot of every page rather than only on this one, and the rest of this page is what has been done about it.

What the conflict is, exactly

The operator sells flooring materials, including products made by brands in this register. A retailer writing about the warranties of the things it sells has an obvious incentive: to make the products it stocks look better cared for, better covered, or better documented than the ones it does not.

The arrangement that answers it is structural, not a promise. Every ruling on this site is a sentence a manufacturer published, reproduced word for word beside a link to the document it came from and the date that document was read. There is no cell on any page that is this site’s opinion of what a warranty ought to say. A reader who distrusts the publisher entirely can still use the site, because the site’s job is to point at somebody else’s sentence — and every one of those documents is listed with a fingerprint so the pointing can be checked.

No brand pays for inclusion and no brand can. Nothing is ranked, scored or recommended. Where two publishers contradict each other, both sentences are printed and neither is chosen — including the contradictions that make brands we sell look worse.

What the operator does not do is fit floors. It sells materials only, so nothing on this site offers, arranges or prices fitting work, and no page here carries a price, a quote or an offer of any kind.

The name is not here, and that costs you

The operator’s trading name, address and website are not published on this site. That is a deliberate omission and it takes something real away from you: it is harder to check who is behind a reading, harder to weigh the conflict declared above, and harder to hold anybody to it.

What replaces it is the record. Every ruling names the document it came from, every document is listed with its address, and 157 documents of 163 documents carry a SHA-256 of the bytes so a stranger can verify the reading without knowing or trusting the publisher. That is a weaker guarantee than a name in some ways and a stronger one in others: a name has to be believed, and a hash can be checked.

There is no way to contact us, yet

This site publishes no email address, no form and no phone number. That follows from the decision above — a contact channel would carry the name — and it is the single largest hole in the arrangement on this page, so it is named rather than left for you to discover.

It means that if you find an error here, there is currently nothing you can do about it, and the corrections policy has no channel to reach it through. A policy nobody can invoke is a statement of intent, and calling it anything more would be the kind of claim this reference exists to refuse.

The mitigation is narrow and it is real: an error here is checkable without us. Every ruling names its document, every document names its address, and the fingerprints let anybody prove the bytes changed. A reading you can refute for yourself is worth more than a mailbox you have to trust.

What is counted while you read

This build carries an analytics tag, and on this site's own address it counts page views with Google Analytics, which writes two cookies, _ga and _ga_H688RFTDCV. A browser that sends Global Privacy Control or Do Not Track is not counted at all. Nothing else is collected here, because there is nothing else to collect: this site has no form, no search box, no email field and no account, so there is no text you could type into it and therefore none that could be sent anywhere. The privacy notice sets out what Google receives.

Whatever the switch says, the shape of this site limits what could ever be collected. It has no form, no search box, no email field and no account, and it will never ask for your email, phone number or address to show you a result. The fonts are served from this site rather than fetched from a third party, and the analytics script is the only file a page asks another company for.

What this site is not

  • Not legal advice. A warranty is a contract between a buyer and a manufacturer. The document that governs a particular floor is the one that came with it, which is not necessarily the one published today.
  • Not a ruling on any manufacturer. No brand here is called wrong, misleading or unsafe, and no cleaning product is called unsafe in this site’s own voice. A prohibition is always somebody else’s sentence, printed with the document that prints it.
  • Not complete. 172 entries over 163 documents and 33 brands, of which 156 documents answered at least one of 15 questions. Coverage is published as a count of brands and documents and never as a share of the market — no free authoritative figure for installed base exists, so a percentage here would be invented.
  • Not a store. No prices, no stock, no offers, no links to buy anything, and no page that exists to move you toward a purchase.

Sources and last updated

This page describes the site itself and carries no reading of its own beyond the counts above, which are computed from the same record every other page is built from. The documents were read on . How they were read, and what is deliberately not inferred from them: the method. The documents themselves, with their fingerprints: the source register. Back to what this reference answers.